“ChatGPT” might just become your new favorite term when you discover how much it can simplify your email writing process. Even after using it every day for many months, I keep finding new use cases for this fascinating tool that are helpful in daily communication!
Email doesn’t have to be a source of anxiety anymore – in fact, it can be an efficient, stress-free way to connect if you have the right tools at your disposal. To achieve this, get used to treating ChatGPT as your never-tired, always-ready-to-help writing assistant.
Can ChatGPT improve your email communication?
Just as your favorite writing instrument can become an extension of your hand, so can ChatGPT become an extension of your ideas, your voice, and your professional identity.
AI has evolved a lot recently, and you can now take advantage of various amazing AI email assistants to make your life easier and your mailbox less full. But how exactly can ChatGPT help you enhance your email communication? Let’s take a look.
- Improve your communication skills. Not everyone is born a writer, and that’s okay. ChatGPT can help you articulate your thoughts better, provide you with relevant phrases or sentences, and ensure your message is clear and concise. Think of it as a writing coach who is available 24/7.
- Save you lots of time. By suggesting complete sentences, entire paragraphs, or even drafting full emails for you, ChatGPT can drastically cut down the time you spend writing emails, protecting you from email overload. This lets you leverage that extra time to focus on more critical tasks or take more mindful breaks that help avoid burnout.
- Increase your email opening rates. ChatGPT can help you come up with compelling subject lines and engaging opening sentences that make your recipients want to read more. If you are selling products or services online, using ChatGPT prompts for email marketing may be enough to make you more attractive to potential customers.
- Protect your reputation. Your emails are a reflection of you, and you always want to come across as professional and respectful. ChatGPT can assist you in maintaining a professional tone while also helping you personalize your emails. This will result in stronger relationships and a better reputation in your professional network.
6 ways to utilize ChatGPT for writing better emails
ChatGPT already sounds great, doesn’t it? Sadly, knowing the benefits alone doesn’t make you a good communicator – so let me show you some specific use cases where ChatGPT shines!
These six strategies can make a significant difference in how you approach writing emails and how others perceive your messages.
1. Change the tone
ChatGPT can help you adjust the tone of your emails to suit the context and the recipient. Simply prompt it with the message you want to convey and whether you want to appear more professional, polite, friendlier, or, say, more intriguing.
For instance, if you want to turn a stern reminder into a friendly nudge, your prompt could be, “Draft a friendly reminder for the team to submit their reports.” The AI will generate a suitable response, making internal communications smoother and more effective.
Alternatively, you could draft an email yourself in whatever way you feel, even if it’s “I need this report ASAP, stop whatever you are doing and start working!!!” and just ask ChatGPT to make it more polite, professional, or kind.
ChatGPT is great at this – and it often helps me deal with annoying people without appearing angry, irritated, or otherwise unprofessional.
Another area this can be put to good use is marketing. Your brand voice is important, and depending on the situation, you might want your message to sound more friendly or more formal. AI gives you a way to quickly experiment with your tone and choose the most appropriate version.
2. Improve the subject line
A subject line is rarely more than ten words, but it can be the difference between your email being opened or ignored. Even if you write the best email in the world, it’s a waste of time if nobody reads it. You need to do your best to ensure it gets read.
For example, compare these subject lines:
Bad Subject Line: “Monthly Newsletter”
Good Subject Line: “🚀 June Insights: 5 Proven Strategies to Boost Your Sales!”
Whether you are sending cold emails or building an email list, a single email subject line can often make a difference between making a sale and losing a customer.
ChatGPT can create engaging, relevant subject lines that capture the recipient’s attention and clearly reflect the email’s content, increasing the likelihood of your messages being read.
3. Draft a reply
If you often get stuck in front of the empty email editor window, you are not alone.
Research shows that people spend, on average, 28% of the workweek on dealing with emails, and I suspect a noticeable chunk of that is wasted on overthinking the wording and typing the common structures.
While you can get away with using email templates in some cases, not every situation is standard, and finding the right template still takes a bit of time. With ChatGPT, you can literally get the first draft of the response in just a couple of seconds.
Here is my go-to prompt for email replies:
“Here is the email I received. [INSERT EMAIL HERE] Write a polite reply saying [MAIN IDEA]. Match the tone of the incoming email.”
The “main idea” part is there to give a baseline direction for ChatGPT because it can’t read your mind. For example, if you want to say no to something and it writes the whole email agreeing on your behalf, you’ll likely be frustrated and need to prompt it again. So make sure to always give AI a clear understanding of what you need – it’s still a machine, after all.
Next time you’re not sure how to respond to a particular email, or if you’re pressed for time, just ask ChatGPT for help. If you make a habit out of it and keep your prompts handy to copy and paste, you can get any email you want in under a minute.
4. Personalize a cold email
When reaching out to someone for the first time, personalization can make a massive difference. The first sentence of your email can either catch your reader’s attention or make them immediately trash it.
Based on the information you have about the person (from their website, a recent article, or a tweet they’ve shared), you can ask ChatGPT to help you draft a personalized email.
If you have ChatGPT Plus, the process is even simpler. You can just give it the link to someone’s LinkedIn or website’s about page, and it will scan the profile information and find a personalization point (or several) you can open with.
Most people don’t care about personalization and send mass emails hoping to get a 1 in 100 success rate. While personalization takes a little longer, it can increase your chances of getting a response to 30-50% instead of 1-3% and will often result in building amazing business relationships.
5. Check your grammar
Regardless of what you do, accurate grammar is essential in email communication as it reflects your professionalism and attention to detail, ensuring your message is both clear and credible.
While tools like Grammarly are useful for basic grammar and spelling checks, they often do not understand the nuances of context.
Personally, as a non-native English speaker, I sometimes have doubts about whether or not a certain phrase is commonly used in a specific context. ChatGPT can easily check that, let you know if there is ambiguity, and offer alternative phrasing if needed.
It can also rephrase your sentence if it gets too complicated or split it into two shorter sentences if needed. Or suggest a synonym for something. Or give you alternative ways to finish your thought.
There are a ton of ways to utilize ChatGPT, and the more you work with it, the better you understand what it’s good at and which use cases are particularly helpful for your email writing.
6. Navigate sensitive situations
Email can often be a challenging medium for sensitive discussions. How do you say no politely? How do you ask for something without appearing too pushy? The person you are talking to can’t hear your voice or see your body language, so it’s better to carefully choose the words you write to avoid misunderstanding. ChatGPT can help you navigate various tricky situations.
For example, if you need to decline an invitation without offending the sender, you could prompt ChatGPT with, “Help me draft a polite decline to an event invitation.” It can provide you with a considerate and respectful response, ensuring your professional relationships remain strong.
ChatGPT alternatives for email writing
While ChatGPT is a universal multitool that can be used for anything you can think of, you can also leverage AI email generators that are made specifically for email management.
Here are some of the most popular ones in 2024:
- HyperWrite is a tool that helps you write faster. It suggests words and sentences as you type, making your writing smoother and easier.
- Harpa is a free Chrome extension that follows you wherever you go on the web. If you use it on your mailbox page, you don’t even need to copy the incoming email – it can draft a response in one click.
- TextCortex is an AI assistant for multiple writing tasks, from emails to creative content. It can do online research, summarize email conversations, and help you draft messages.
- HoppyCopy is designed for professional email marketing purposes. It can generate full sequences, newsletters, and various types of email campaigns, saving you hours of time every week.
Wrapping up
As you can see, leveraging ChatGPT to craft better emails is a smart move for anyone looking to enhance their email communication. This smart tool will help you write compelling, clear emails that stand out in everyone’s inbox.
However, the benefits of advanced email writing can only be fully enjoyed when your inbox itself is well-managed and not a source of stress. That’s where Sanebox steps in: it keeps your inbox clutter-free so you don’t get distracted from your work by each message demanding your attention. Try Sanebox free for 14 days today!
Author bio: Juliet Dreamhunter is a certified goal success coach passionate about artificial intelligence. On her website Juliety, she talks about different ways digital entrepreneurs can utilize AI tools to simplify daily operations and grow their businesses faster.
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