Email Etiquette: The 5 Rules You Need to Know Today

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As mobile applications such as WhatsApp and iMessage take over our personal lives, we naturally start using memes, acronyms, and emoticons to communicate with friends and family. It’s totally fine sending messages like these to friends and family, but as most know, the workplace is an entirely different story.

Unlike personal emails or instant messaging, when you respond to work emails you’re representing the company you work for. Here we’ll highlight 5 common mistakes people make when sending out business-related emails.

1. Don’t use crayons