Before You Hit Send — The Perfect Email Preflight Checklist

  You probably know that airline pilots and astronauts have to go through extensive checklists before takeoff — they’re a great way to make sure nothing goes wrong. Although you might not be flying internationally or preparing for lift off, checklists can still make your life much easier.   One area where you might not …

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How to Write the Perfect Customer Service Email

Scroll, scroll, scroll. “Hmmm. That rings a bell.” Open the email. “Oh! It’s the company I complained about.” Read a few sentences, close email, leave. “I’m not sure why I even bothered…” Sounds familiar? That’s what many customers do with your emails. Typically they’re underwhelmed by these communications as there isn’t anything unique or new …

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Is Email Ever Really Private? Your Questions, Answered

There are more ways than ever to communicate at home and work. Despite the prevalence of text messaging, Snapchat, Facebook, Slack, and everything else, email remains one of the commonest ways to pass messages around. When you send email, you might think the contents are private — the only people that will see them are …

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Avoid Burnout — How to Prevent and Cope with Stress

Stress seems to be an accepted part of modern life. We have so many demands placed on us by work, family, and circumstance — unreasonable deadlines, overbearing bosses, questioning relatives, a never-ending to do list, money problems, the emotional needs of others, and more.   It’s no surprise that almost 80% of Americans feel stressed …

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How to Ruin Your Entire Team’s Productivity With Email

  Here at SaneBox, we’re pretty serious about helping you use email in a more efficient, effective, and productive way. Behind our happy-go-lucky attitude, smiles, and beautiful software, our mission is to make email awesome.   But, we thought, let’s try a little experiment. What, exactly, would you have to do to make email truly …

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