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You probably know that airline pilots and astronauts have to go through extensive checklists before takeoff — they’re a great way to make sure nothing goes wrong. Although you might not be flying internationally or preparing for lift off, checklists can still make your life much easier. One area where you might not …
Continue reading Before You Hit Send — The Perfect Email Preflight Checklist
Scroll, scroll, scroll. “Hmmm. That rings a bell.” Open the email. “Oh! It’s the company I complained about.” Read a few sentences, close email, leave. “I’m not sure why I even bothered…” Sounds familiar? That’s what many customers do with your emails. Typically they’re underwhelmed by these communications as there isn’t anything unique or new …
Continue reading How to Write the Perfect Customer Service Email
There are more ways than ever to communicate at home and work. Despite the prevalence of text messaging, Snapchat, Facebook, Slack, and everything else, email remains one of the commonest ways to pass messages around. When you send email, you might think the contents are private — the only people that will see them are …
Continue reading Is Email Ever Really Private? Your Questions, Answered
Stress seems to be an accepted part of modern life. We have so many demands placed on us by work, family, and circumstance — unreasonable deadlines, overbearing bosses, questioning relatives, a never-ending to do list, money problems, the emotional needs of others, and more. It’s no surprise that almost 80% of Americans feel stressed …
Continue reading Avoid Burnout — How to Prevent and Cope with Stress
It’s inevitable at some point that you’ll need to deliver bad news to friends, family, colleagues, managers, or employees. In some cases, email is an effective way to do that. If you need to send a message sharing bad news, here’s the SaneBox Scoop on how to get that right. Understand the context …
Many people see email marketing as an (un)necessary evil! It’s true that a lot of email marketing goes straight into the spam folder or is only glanced at briefly before suffering the indignity of the delete key. The truth is though, that done in the right way, email marketing can still be a surprisingly …
Continue reading How to Write The Perfect Email to a Cold Contact
Here at SaneBox, we’re pretty serious about helping you use email in a more efficient, effective, and productive way. Behind our happy-go-lucky attitude, smiles, and beautiful software, our mission is to make email awesome. But, we thought, let’s try a little experiment. What, exactly, would you have to do to make email truly …
Continue reading How to Ruin Your Entire Team’s Productivity With Email
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