1. I need help! My sanebox score is a lowly 31. Will it help for me to select everything in my spam folder and transfer it into SaneBlackHole? It seems as though there’s nothing that I can do to get rid of spam.


  2. Hi, Scott!

    Thanks for asking. You can learn more about how the SaneBox score is calculated in this support article: http://bit.ly/1UWbsK2. While we are the competitive types who strive for the highest score possible, we also know everyone has their own way of processing email. With that in mind, if your weekly time-savings is still high, we wouldn’t worry about the score too much 🙂 Also, if you haven’t seen it yet and are interested in learning more about email best practices, we put together a free 10-day email course, which only requires about 5 minutes of your time a day. You can find that at http://www.inboxzeroacademy.com.

    I hope this helps, and happy emailing!


    Team SaneBox


  3. When reviewing email on my iPhone, I don’t see an option for relegating emails to the black hole- only inbox once, always, or trash. Am I just not seeing the black hole option?


  4. I accidentally put Kobo in the blackhole and now I cannot reset my password, because I cannot get an email from them. How do I unblackhole an email?


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