Folks, by now you noticed that we are back up and running after a sleepless night. We’re very sorry about this outage. Hopefully most of you woke up to a clean Inbox (we always put everything back where it belongs after any downtime, so you don’t have to move things around while we’re down). But a particularly deep apology goes out to our customers in Europe and Asia who had to endure Inbox insanity on a Wednesday.
We have already purchased massively redundant disk array hardware so we won’t be susceptible to this kind of failure in the future. The hardware is sitting on a loading dock right now waiting to be installed (so ironically, we almost managed to avoid this downtime).
As a small way to thank you for your support and to make up for the insanity, everyone will get a free week of Sanebox. We’ll also be sending everyone an email with an explanation later today.
A giant, humble thank you to all of our customers!