We’ve all been there. You buy something in-store and request an emailed copy of the receipt. Later that day, you sign up for online bill pay, book a weekend outing, and finally sign up for that social network you’ve been holding out on. You browse the network, find a lot of great content, and opt into a handful of e-newsletters. You receive confirmation emails from each of the day’s activities, and you’re happy to have them for reference.
Inboxes are like hearts. Everyone has one, and we each have our own way of dealing with its contents.
In fact, how we handle one might provide some clues as to how we handle the other. Relationships are about communication, after all, and what says more about how we communicate than our email habits?
Some professors thrive on using email to engage students. Take John Whittier-Ferguson, a University of Michigan English professor, whose students email him for help mastering the finer points of essay writing. In any given class, about a third of his students take advantage of his offer to provide e-feedback, each exchanging around 40 meaty emails with him over the course of a term.
Efficient organizations achieve their goals using minimal resources. Inefficient ones keep workers spinning their wheels on useless tasks.
Unfortunately, inefficient habits can become ingrained within a company, frustrating employees and erecting barriers to productivity. Do any of these common efficiency killers sound familiar to you?